FAQ for Guests

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How do I activate my card for 3D Secure?

You will need to register your card with the respective bank, we have provided some details for South African banks below and instructions should your bank not be in the list below.

ABSA Customers

As an ABSA customer please ensure you have your mobile phone with you before proceeding as you will be prompted for the OTP (one-time-pin) you are sent. Please proceed to activate your ABSA credit card.

FNB Customers

As an FNB customer please follow these steps to activate your card.

  • Login to your online banking profile
  • Once logged in select the "My Bank Accounts" tab
  • Next select the "My Cards" tab
  • Find the card you would like to activate
  • Click on the "Activate Now" link in the "Verified by Visa" column
  • Complete the required details
  • You will be sent an OTP to your mobile phone - enter this when prompted
  • Once this is done you can proceed with confirming your booking with the deposit payment via credit card

Nedbank Customers

As a Nedbank customer please ensure you have your mobile phone with you before proceeding as you will be prompted for the OTP (one-time-pin) you are sent. Your Nedbank card is automatically registered for 3D Secure, if you encounter issues please contact your bank.

Standard Bank Customers

As a Standard Bank customer please ensure you have your mobile phone with you before proceeding as you will be prompted for the OTP (one-time-pin) you are sent. Please proceed to activate your Standard Bank credit card.

Verified by Visa Customers (not in the above list)

Should you have a Visa credit card but do not bank with one of the South African banks in the above list please visit the Verified by Visa site. Once there follow the prompts to activate your card.

SecureCode Customers (not in the above list)

Should you have a Mastercard credit card but do not bank with one of the South African banks in the above list please visit the SecureCode site and follow the prompts on the page to activate your card.

Related Questions

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