Should you cancel more than 28 days before the arrival date, the full deposit less an administration fee of R100 will be refunded.
Should you cancel 14 to 28 days before the arrival date, 50% of your deposit less an administration fee of R100 will be refunded.
Should you cancel 3 to 13 days before arrival date, 100% of your deposit will be retained.
Should you cancel on, or up to 3 days before, the arrival date, you will be held liable for the payment of the full booking amount.
Exceptions to the above may include death, disaster or illness, which must be verified by a valid doctor's certificate or similar applicable documentation.
Should you leave prior to the arranged departure date there will be no refund.