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Superior Suites

The setting was designed by nature - our staff provides the spirit – pure linen and soft fabric the comfort. Set under shady African trees lining the seasonal Monwana River, accommodation is in six luxury suites, all of which has overhead fans, air conditioning, open fireplaces, glass fronts and private viewing decks. The designer ‘picture window’ bathroom suites that includes both in-and-outside showers, was designed for the romantic at heart and is something to be experienced.

Sleeps: 2 guests (max 2 adults)
Children: are allowed in this room type

Presidential Suite

In addition, there is a two-bedroomed Presidential Suite with its private dining facility, unique plunge pool and fireside facilities. Shumbalala’s boutique size ensures absolute exclusivity and privacy. Whether you select to spend the lazy afternoons at the pool, reading in our private library, selecting a prized African gift in our curio shop, bird watching or just relaxing …

Sleeps: 4 guests (max 4 adults)
Children: not allowed in this room type

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  • Cancellation Policy

    CANCELLATION POLICY - INDIVIDUALS

    Upon confirmation of reservation, TC reserves the right to charge a cancellation fee unless the reservation is cancelled within 24 hours of the original confirmation of the reservation. Applicable cancellation fee equivalent to:

    60 to 31 days prior to arrival at the lodge = 25% Cancellation fees (Non-refundable deposit to apply)

    30 to 00 days prior to arrival at the lodge = 100% Cancellation fees, unless the reservation is cancelled within 24 hours of the original confirmation of the reservation.

    All deposits of 25 % received on confirmation are Non-Refundable and will apply as cancellation fees.



    CANCELLATION POLICY – GROUPS

    The cancellation of a provisional reservation will not incur cancellation fees, provided that the reservation is released by the Guest, in writing, outside of 151 days of the stipulated date of arrival. Cancellation of reservations for Groups made within 30 days of intended arrival will not incur cancellation charges if cancelled within 24 hours of original confirmation.



    The Guest shall be liable for the following cancellation fees on the cancellation of a confirmed reservation or a reduction in the number of rooms or guests, namely:

    150 – 91 days prior to arrival at the lodge = 35% of the full amount if the entire booking is cancelled or 35% of the revenue relating to the cancelled rooms

    90 – 61 days prior to arrival at the lodge = 50% of the full amount if the entire booking is cancelled or 50% of the revenue relating to the cancelled rooms

    60 – 31 days prior to arrival at the lodge = 75% of the full amount if the entire booking is cancelled or 75% of the revenue relating to the cancelled rooms

    30 – 00 days prior to arrival at the lodge = 100% of the full amount if the entire booking is cancelled or 100% of the revenue relating to the cancelled rooms, unless the reservation is cancelled within 24 hours of the original confirmation of the reservation

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Please submit the form to confirm your booking with a manual EFT, cash deposit or bank transfer. Bank details will be provided on submission. Please process your payment quickly to avoid disappointment, as realtime bookings are first-come-first-serve.

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By proceeding with payment for this booking, I confirm that I accept the SA-Venues.com terms of use, as well as the establishment's cancellation policy which will apply to the confirmed booking in the event of cancellation.

Cancellation Policy

CANCELLATION POLICY - INDIVIDUALS

Upon confirmation of reservation, TC reserves the right to charge a cancellation fee unless the reservation is cancelled within 24 hours of the original confirmation of the reservation. Applicable cancellation fee equivalent to:

60 to 31 days prior to arrival at the lodge = 25% Cancellation fees (Non-refundable deposit to apply)

30 to 00 days prior to arrival at the lodge = 100% Cancellation fees, unless the reservation is cancelled within 24 hours of the original confirmation of the reservation.

All deposits of 25 % received on confirmation are Non-Refundable and will apply as cancellation fees.



CANCELLATION POLICY – GROUPS

The cancellation of a provisional reservation will not incur cancellation fees, provided that the reservation is released by the Guest, in writing, outside of 151 days of the stipulated date of arrival. Cancellation of reservations for Groups made within 30 days of intended arrival will not incur cancellation charges if cancelled within 24 hours of original confirmation.



The Guest shall be liable for the following cancellation fees on the cancellation of a confirmed reservation or a reduction in the number of rooms or guests, namely:

150 – 91 days prior to arrival at the lodge = 35% of the full amount if the entire booking is cancelled or 35% of the revenue relating to the cancelled rooms

90 – 61 days prior to arrival at the lodge = 50% of the full amount if the entire booking is cancelled or 50% of the revenue relating to the cancelled rooms

60 – 31 days prior to arrival at the lodge = 75% of the full amount if the entire booking is cancelled or 75% of the revenue relating to the cancelled rooms

30 – 00 days prior to arrival at the lodge = 100% of the full amount if the entire booking is cancelled or 100% of the revenue relating to the cancelled rooms, unless the reservation is cancelled within 24 hours of the original confirmation of the reservation

Frequently Asked Questions

Why do I have to pay a deposit?

This is a sign of good faith. Properties hold rooms for you, which they could sell to someone else, so if you don't turn up, they lose revenue. By paying a deposit of 50% (industry standard) you show the property that you are intending to arrive and they will accordingly turn others away.

Can I pay the deposit at month end?

That depends on the property. Many have real time booking calendars, allowing people to book instantly online. If that's the case, bookings are first-come-first-book, and no rooms will be held provisionally unless specifically arranged. Send a request and ask for a specific payment date and they'll get back to you.

What is 3D Secure?

This is a security layer which checks that the person making the payment is the authorised cardholder by way of a one-time pin delivered by SMS or a secret code, ensuring the safety of your card.

3D secure is a legislated prerequisite for all online purchases in South Africa.

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  • Shumbalala Game Lodge

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