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Standard Suite

The Standard Suite comprises a main bedroom with an outdoor shower, and features an en-suite bathroom with a patio overlooking the magnificent Pilanesberg Game Reserve. These Standard Rooms can be combined as a Family Room option which, in turn, comprises 2 x Sleeper couches, a covered patio and a flat screen TV with selected DSTV channels. *TV is available for a Family Room booking only – not a Standard Suite booking. Includes: All Meals and Activities and accommodation.

Sleeps: 2 guests (max 2 adults)
Children: are allowed in this room type

Executive Suite

Each Executive Suite offers an en-suite master bedroom, en-suite indoor steam shower, and a double outdoor shower. You can also enjoy the convenience of a comfortable lounge with a flat screen television (selected DSTV channels) that leads out onto a patio overlooking the Pilanesberg Game Reserve. Includes: All Meals and Activities and accommodation.

Sleeps: 4 guests (max 2 adults)
Children: are allowed in this room type

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  • Cancellation Policy

    All cancellations must be submitted in writing. Cancellation charges apply, as follows:

    • More than one month prior to check-in date: No forfeit - full refund
    • 22-30 days prior to check-in date: Forfeit 25% of the deposit
    • 15-21 days prior to check-in date: Forfeit 60% of the deposit
    • 08-14 days prior to check-in date: Forfeit 80% of the deposit
    • 01-07 days prior to check-in date: Forfeit 100% of the deposit
    • Non-arrival or early departure: No refund - the total booking value is forfeit / payable

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Please submit the form to confirm your booking with a manual EFT, cash deposit or bank transfer. Bank details will be provided on submission. Please process your payment quickly to avoid disappointment, as realtime bookings are first-come-first-serve.

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Cancellation Policy

All cancellations must be submitted in writing. Cancellation charges apply, as follows:

• More than one month prior to check-in date: No forfeit - full refund
• 22-30 days prior to check-in date: Forfeit 25% of the deposit
• 15-21 days prior to check-in date: Forfeit 60% of the deposit
• 08-14 days prior to check-in date: Forfeit 80% of the deposit
• 01-07 days prior to check-in date: Forfeit 100% of the deposit
• Non-arrival or early departure: No refund - the total booking value is forfeit / payable

Frequently Asked Questions

Why do I have to pay a deposit?

This is a sign of good faith. Properties hold rooms for you, which they could sell to someone else, so if you don't turn up, they lose revenue. By paying a deposit of 50% (industry standard) you show the property that you are intending to arrive and they will accordingly turn others away.

Can I pay the deposit at month end?

That depends on the property. Many have real time booking calendars, allowing people to book instantly online. If that's the case, bookings are first-come-first-book, and no rooms will be held provisionally unless specifically arranged. Send a request and ask for a specific payment date and they'll get back to you.

What is 3D Secure?

This is a security layer which checks that the person making the payment is the authorised cardholder by way of a one-time pin delivered by SMS or a secret code, ensuring the safety of your card.

3D secure is a legislated prerequisite for all online purchases in South Africa.

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  • Shepherd's Tree Game Lodge

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