In order to secure the reservation a deposit of 50% is required. Unfortunately we cannot hold the reservation if it has not been received. For the flower season of August and September: Please take note that if you cancel your reservation and your deposit has been paid, we will only refund the amount once we have been able to fill your reservation dates.
All cancellations must be submitted in writing. Cancellation charges apply, as follows:
• More than one month prior to check-in date: No forfeit - full refund
• 22-30 days prior to check-in date: Forfeit 25% of the deposit
• 15-21 days prior to check-in date: Forfeit 60% of the deposit
• 08-14 days prior to check-in date: Forfeit 80% of the deposit
• 01-07 days prior to check-in date: Forfeit 100% of the deposit
• Non-arrival or early departure: No refund - the total booking value is forfeit / payable