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Executive Suites

Our Executive Suites are beautifully appointed and have under floor heating, fridge, a safe and glass sliding doors leading onto a wooden deck with seating area.

Sleeps: 2 guests (max 2 adults)
Children: are allowed in this room type

Honeymoon Suite

Our Honeymoon Suites are as beautifully appointed, just slightly smaller. All four suites have a Jacuzzi bath and a walk in shower, under floor heating and a mini-bar fridge. They open onto a tiled patio.

Sleeps: 2 guests (max 2 adults)
Children: not allowed in this room type

Superior Rooms

Our Deluxe Rooms have mountain views and have either two three-quarter beds, a Queen-size and three-quarter bed or a Queen-size bed. Bathrooms are equipped with a bath and walk-in shower.

Sleeps: 2 guests (max 2 adults)
Children: not allowed in this room type

Garden Room

Our Standard Garden Rooms have two separate three-quarter beds; two of these rooms have a Queen-size and three-quarter bed.

Sleeps: 2 guests (max 2 adults)
Children: not allowed in this room type

2 Bedroom Chalet

The main bedroom has two three-quarter beds pushed together and the other bedroom has two separate three-quarter beds and two separate single pull out beds (not sleeper couches) in the lounge. There are two bathrooms; one with a bath and the other with a walk-in shower.

Sleeps: 6 guests (max 4 adults)
Children: are allowed in this room type

1 Bedroom Chalet

These chalets have one bedroom furnished with two separate three-quarter beds and two separate pull out beds in the lounge. There is a bathroom with a bath and walk-in shower.

Sleeps: 4 guests (max 2 adults)
Children: are allowed in this room type

Standard Family Rooms

Standard family rooms have a Queen-size bed, a three-quarter bed, a room divider and two single beds for children.

Sleeps: 5 guests (max 2 adults)
Children: are allowed in this room type

Garden Family Room

Standard rooms have a garden view. Bathrooms have a bath and walk-in shower. The rooms have a Queen-size bed and a three-quarter bed.

Sleeps: 3 guests (max 3 adults)
Children: not allowed in this room type

Deluxe Room

Our Deluxe Rooms have mountain views and have either two three-quarter beds or a Queen-size bed. Bathrooms are equipped with a bath and walk-in shower.

Sleeps: 2 guests (max 2 adults)
Children: not allowed in this room type

Deluxe Family Room

Our Deluxe Rooms have mountain views and has a Queen-size and three-quarter bed. Bathrooms are equipped with a bath and walk-in shower.

Sleeps: 3 guests (max 3 adults)
Children: not allowed in this room type

2 Bedroom Pet Friendly Chalets

Each chalet features two bathrooms, one with a shower and one with a bath. There are also two bedrooms: the main room upstairs with two 3⁄4 beds pushed together, and a second room at entrance level with two separate 3⁄4 beds. As for stocking up on food and supplies, we have a conveniently situated “Quick Shop” at our resort entrance.Dogs only, Maximum number of pets per unit: 2. Size restrictions: Dogs under 15kg’s – Small to medium size dogs only. This is a per day charge of R100.00 per animal per day.

Sleeps: 6 guests (max 6 adults)
Children: are allowed in this room type

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  • Cancellation Policy

    In the event of cancellation of a reservation, a minimum of 7 days (Out of Season) and 14 days (In Season) written notification and confirmation of receipt is required. Should the booking not be timeously cancelled, any deposit already paid will be forfeit. All refunds are subject to a minimum 10% cancellation fee.



    In Season: Bookings secured by credit card which are cancelled less than 14 days prior to arrival, a charge equal to 50% of the Reservation value will be levied. Cancellations received less than 7 days prior to arrival, a charge equal to 100% of the Reservation value will be levied. We reserve the right to charge 100% cancellation fee for a cancellation of less than 72 hours, or for non arrivals.



    Out of Season: Bookings secured by credit card which are not timeously cancelled, a charge equal to 50% of the Reservation value will be levied. We reserve the right to charge 100% cancellation fee for a cancellation of less than 72 hours, or for non arrivals.



    A cancellation fee of 2 day minimum will be charged for departure before scheduled date (Early Check out).



    Reservations made for the period 21 December to 4 January, booked prior to 30 November will be charged 100% cancellation fee if cancelled after 30 November.



    Cancellation of reservations made for the period 21 December to 4 January, will be charged 100% cancellation fee if cancelled, unless the Resort is able to re-let same.

    Conditions

    Breakage deposit only applies to the chalets.

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    The quoted total booking value excludes these fees
    payable before check-in.

    • Refundable Breakages Deposit
    • R
    • 300
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Cancellation Policy

In the event of cancellation of a reservation, a minimum of 7 days (Out of Season) and 14 days (In Season) written notification and confirmation of receipt is required. Should the booking not be timeously cancelled, any deposit already paid will be forfeit. All refunds are subject to a minimum 10% cancellation fee.



In Season: Bookings secured by credit card which are cancelled less than 14 days prior to arrival, a charge equal to 50% of the Reservation value will be levied. Cancellations received less than 7 days prior to arrival, a charge equal to 100% of the Reservation value will be levied. We reserve the right to charge 100% cancellation fee for a cancellation of less than 72 hours, or for non arrivals.



Out of Season: Bookings secured by credit card which are not timeously cancelled, a charge equal to 50% of the Reservation value will be levied. We reserve the right to charge 100% cancellation fee for a cancellation of less than 72 hours, or for non arrivals.



A cancellation fee of 2 day minimum will be charged for departure before scheduled date (Early Check out).



Reservations made for the period 21 December to 4 January, booked prior to 30 November will be charged 100% cancellation fee if cancelled after 30 November.



Cancellation of reservations made for the period 21 December to 4 January, will be charged 100% cancellation fee if cancelled, unless the Resort is able to re-let same.

Conditions

The quoted total booking value excludes the following fees which must be paid directly to the establishment after the booking has been confirmed, usually a week before check-in, but in some cases on arrival.

  • Refundable Breakages Deposit
  • R
  • 300

Breakage deposit only applies to the chalets.

Frequently Asked Questions

Why do I have to pay a deposit?

This is a sign of good faith. Properties hold rooms for you, which they could sell to someone else, so if you don't turn up, they lose revenue. By paying a deposit of 50% (industry standard) you show the property that you are intending to arrive and they will accordingly turn others away.

Can I pay the deposit at month end?

That depends on the property. Many have real time booking calendars, allowing people to book instantly online. If that's the case, bookings are first-come-first-book, and no rooms will be held provisionally unless specifically arranged. Send a request and ask for a specific payment date and they'll get back to you.

What is 3D Secure?

This is a security layer which checks that the person making the payment is the authorised cardholder by way of a one-time pin delivered by SMS or a secret code, ensuring the safety of your card.

3D secure is a legislated prerequisite for all online purchases in South Africa.

Find out more

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