Cancellations made 0 to 14 days prior to the agreed arrival or no show forfeit 100% of the pre-payment.
Cancellations made 15 to 28 days prior to the agreed arrival date forfeit 75% of the deposit
or 25% of the booking quote value, whichever the greater.
Cancellations made 29 days or more prior to the agreed arrival date forfeit 50% of the deposit or 25% of the booking total, whichever is the greater.
On receipt of a written instruction to cancel the reservation, including bank details,
Life on 3rd will refund the applicable amount, within 3 working days.
Life on 3rd levies a 7% administration fee on any refunds processed.
Should refunds to a SWIFT bank account be required, an additional R185 charge will be levied.