• Cancellations received up to 4 weeks prior to arrival - forfeiture of deposit due / payable.
• Cancellations received within 4 - 2 weeks of arrival - forfeiture of 75% of total amount due.
• Cancellations received within 2 weeks of arrival - forfeiture of 100% of total amount due.
Late Cancellation / No Show Policy
If booked accommodation is not taken up for any reason, no refund can be made against that reservation and it cannot be substituted for an alternative future date. Itaga Lodge only has eight rooms and they are generally booked up well in advance, particularly over weekends. Any unused accommodation which was pre-booked is therefore 100% perishable and cannot be resold if we receive last minute cancellations and / or ‘no shows’.