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Mountain Chalet

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Mountain Chalet

Our spacious timber mountain chalets are furnished with two double en-suite bedrooms and a double sleeper couch in the lounge. The en-suite bathrooms are fitted with a bath, shower, toilet and basin. There is an open plan, fully equipped kitchen and dining area, as well as a lounge. There is a veranda with braai facilities as well as a spa-bath per unit. Each room has a TV with DStv, hairdryer, tea / coffee making facilities and more.

  • Bathroom (en-suite)  
  • Bathroom towels supplied  
  • Bed linen supplied  
  • Cleaning materials supplied  
  • Complimentary toiletries  
  • Heater(s)  
  • Internet connection (wireless)  
  • Smoking: not allowed  
  • Tea and coffee facilities  
  • Television (with M-Net)

Sleeps: 6 guests (max 4 adults)
Children: are allowed in this room type

Classic Hotel Room

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Classic Hotel Room

The suites are furnished with a Queen-size bed and have an en-suite bathroom fitted with a shower, toilet and basin. All suites have balconies. Each room has a TV with DStv, hairdryer, tea / coffee making facilities and more. Enjoy views of the gardens and Langeberg Mountains from these rooms.

  • Bathroom (en-suite)  
  • Bathroom towels supplied  
  • Bed linen supplied  
  • Cleaning materials supplied  
  • Complimentary toiletries  
  • Heater(s)  
  • Internet connection (wireless)  
  • Smoking: not allowed  
  • Tea and coffee facilities  
  • Television (with M-Net)

Sleeps: 2 guests (max 2 adults)
Children: not allowed in this room type

Classic Family Room

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Classic Family Room

The suite is furnished with a Queen-size bed and has a sleeper couch in the lounge which is suitable for two children under the age of 12. The en-suite bathroom is fitted with a shower, toilet and basin. All suites have gorgeous balconies. Each room has a TV with DStv, hairdryer, tea / coffee making facilities and more.

  • Bathroom (en-suite)  
  • Bathroom towels supplied  
  • Bed linen supplied  
  • Cleaning materials supplied  
  • Complimentary toiletries  
  • Heater(s)  
  • Internet connection (wireless)  
  • Smoking: not allowed  
  • Tea and coffee facilities  
  • Television (with M-Net)

Sleeps: 4 guests (max 2 adults)
Children: are allowed in this room type

Garden Suite

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Garden Suite

This family style suite is situated on the ground floor and opens up onto beautifully manicured gardens. The suite has a bedroom furnished with a King-size bed, a lounge with a sleeper couch and bathroom fitted with a bath, shower, toilet and basin. Each room has a TV with DStv, hairdryer, tea / coffee making facilities and more.

  • Bathroom (en-suite)  
  • Bathroom towels supplied  
  • Bed linen supplied  
  • Cleaning materials supplied  
  • Complimentary toiletries  
  • Heater(s)  
  • Internet connection (wireless)  
  • Smoking: not allowed  
  • Tea and coffee facilities  
  • Television (with M-Net)

Sleeps: 4 guests (max 2 adults)
Children: are allowed in this room type

Avalon Self Catering Suite

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Avalon Self Catering Suite

The Avalon Suite is on the 2nd floor and is fully self catering. It offers 2 bedrooms, furnished with Queen-size beds and two bathrooms fitted with showers, toilets and basins. There is a lounge, kitchen and dining area and occupies a maximum of 4 people. Each room has a TV with DStv, hairdryer, tea / coffee making facilities and more.

  • Bathroom (en-suite)  
  • Bathroom towels supplied  
  • Bed linen supplied  
  • Cleaning materials supplied  
  • Complimentary toiletries  
  • Heater(s)  
  • Internet connection (wireless)  
  • Smoking: not allowed  
  • Tea and coffee facilities  
  • Television (with M-Net)

Sleeps: 4 guests (max 4 adults)
Children: are allowed in this room type

Deluxe 2 Bedroomed Suite

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Deluxe 2 Bedroomed Suite

All hotel bedrooms are furnished with a queen-size bed and an en-suite bathroom with a shower, toilet and basin. Each room has a TV with DStv, hairdryer, tea / coffee making facilities and more.

  • Bathroom (en-suite)  
  • Bathroom towels supplied  
  • Bed linen supplied  
  • Cleaning materials supplied  
  • Complimentary toiletries  
  • Heater(s)  
  • Internet connection (wireless)  
  • Smoking: not allowed  
  • Tea and coffee facilities  
  • Television (with M-Net)

Sleeps: 4 guests (max 2 adults)
Children: are allowed in this room type

Deck Facing Hotel Room

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Deck Facing Hotel Room

The suites sleep two in a double bed and has an en-suite bathroom with a shower over the bath, a basin and toilet. The suite faces the deck. Each room has a TV with DStv, en-suite bathroom, hairdryer, tea / coffee making facilities and more.

  • Bathroom (en-suite)  
  • Bathroom towels supplied  
  • Bed linen supplied  
  • Cleaning materials supplied  
  • Complimentary toiletries  
  • Heater(s)  
  • Internet connection (wireless)  
  • Smoking: not allowed  
  • Tea and coffee facilities  
  • Television (with M-Net)

Sleeps: 2 guests (max 2 adults)
Children: not allowed in this room type

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  • Cancellation Policy

    The Establishment reserves the right to charge a 100% cancellation fee on the total booking if cancelled 14 days prior to arrival.

    A no-show is a non-arrival of a Guest without notification in writing (fax or e-mail) to the resort. In case of a no-show, payment will be forfeited.

    The establishment reserves the right to cancel any booking forthwith and without liability on its part in the event of any damages or destruction of the allocated units by fire, floods or other causes.

    In the event of the agreed full payment not received by the stipulated date on the confirmation letter, the establishment shall be at liberty to release the reservation without notice to you.

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    The quoted total booking value excludes these fees
    payable before check-in.

    • 1% Tourism Levy
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Cancellation Policy

The Establishment reserves the right to charge a 100% cancellation fee on the total booking if cancelled 14 days prior to arrival.

A no-show is a non-arrival of a Guest without notification in writing (fax or e-mail) to the resort. In case of a no-show, payment will be forfeited.

The establishment reserves the right to cancel any booking forthwith and without liability on its part in the event of any damages or destruction of the allocated units by fire, floods or other causes.

In the event of the agreed full payment not received by the stipulated date on the confirmation letter, the establishment shall be at liberty to release the reservation without notice to you.

Conditions

The quoted total booking value excludes the following fees which must be paid directly to the establishment after the booking has been confirmed, usually a week before check-in, but in some cases on arrival.

  • 1% Tourism Levy
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Frequently Asked Questions

Why do I have to pay a deposit?

This is a sign of good faith. Properties hold rooms for you, which they could sell to someone else, so if you don't turn up, they lose revenue. By paying a deposit of 50% (industry standard) you show the property that you are intending to arrive and they will accordingly turn others away.

Can I pay the deposit at month end?

That depends on the property. Many have real time booking calendars, allowing people to book instantly online. If that's the case, bookings are first-come-first-book, and no rooms will be held provisionally unless specifically arranged. Send a request and ask for a specific payment date and they'll get back to you.

What is 3D Secure?

This is a security layer which checks that the person making the payment is the authorised cardholder by way of a one-time pin delivered by SMS or a secret code, ensuring the safety of your card.

3D secure is a legislated prerequisite for all online purchases in South Africa.

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