The quoted total booking value excludes the following fees which must be paid directly to the establishment after the booking has been confirmed, usually a week before check-in, but in some cases on arrival.
- Refundable Breakages DepositR1,000.00
- Admin/Management Fee (charged by establishment)R250.00
Please note that a refundable breakage deposit of R1000, a non refundable booking fee and cleaning fee is payable once your booking is confirmed.
We may impose a cancellation fee in the event of cancellation before arrival. The fee will depend on the nature of order, the length of notice of cancellation before arrival, the reasonable potential to find alternative clients for the reservation and the reason for cancellation. No refunds in the event of cancellation after check-in.
The following cancellation fees apply on the full booking value:
More than 2 months prior to Arrival - 10%
1-2 Months prior to Arrival - 25%
15-30 Days prior to Arrival - 50%
7-14 Days prior to Arrival - 75%
Within 7 days of Arrival - 100%
The above cancellation fees will be revised should we be able to re-let the apartment. The reservation booking fee is not refundable and will be utilized to cover costs. Any Refunds and the waiver of cancellation policies are at the sole discretion of management and the ability to re-let the property.