"When will I receive payment for bookings made on SA-Venues.com?"

Payments received from guests are made into our Merchant Account. It takes 2 days for these funds to clear into our Business Account (3 days for transactions made on Saturdays or public holidays), at which time we are able to on-pay the funds to you.

Our accounts department processes on-pays on Tuesdays and Fridays, so your payment will usually be received 3-5 working days from the date of confirmation (as per our terms & conditions).

You'll receive notification that the payment has been processed by email and the invoice can be downloaded from the establishment dashboard, on the applicable confirmation page.

Didn't answer your question?

Please email us or call during office hours +27 021 797 1134 and we'll gladly assist you.

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SA-Venues.com® has been assisting travellers with their South Africa travel plans since 1999, and is the largest, independent online travel guide for South Africa available in both English and German.