Reviews & Comments

Showing 5 reviews (ordered by date of stay, most recent appearing first).

Verified reviewpoor

I honestly don't know how any platform can allow this establishment on their site and allow guests to book this guest house. It doesn't look ANYTHING like the pictures, the swimming pool was GREEN with things growing in it, the garden was over grown and terrible. The photos of this establishment must have been taken 10 years ago!!!! The floor boards on the balcony running around the house are weathered and feel like you might go through them at any point. The paint is peeling outside and the roof is rusted. There is no restaurant as stated, closed down. The inside pool is also green and you are not able to swim in it!!! The bedrooms are soooooo run down, bedding smells, pillows smell, carpets smell, blankets smell, the shower is so dirty and covered in lime scale you daren't shower bare foot, the taps don't open properly, the bathroom window doesn't open, the bathroom light doesn't work. There is a funky smell from the fridge everytime you open it. The kettle is soooo dirty and full of lime scale, the oven is from the 1970's not even sure it works. The dish cloths are old and stained. Only 1 wine glass and all miss matched cutlery and crockery. No hair dryer, had to ask for one and it is 10 years old!! Safe in room doesn't work, one bedside lamp doesn't work. Stains on the duvet cover. Lounge coach is so dirty and smells, carpet in lounge smells. You can hear everything from your neighbours rooms, there is no privacy. The staff are trying their best with the limited means the OWNER has given them, but seriously if I was the owner of this place I would be SOOOOO embarrassed to allow people to actually pay for this place. DISGUSTING DON'T BOOK IT EVER!!!!!!!!!!!!

December 2019

Jenny G. (Gauteng)

Verified reviewexcellent

It was good to stay there, workers were very humble and friendly to us... I love the place

October 2019

mhihle n. (Idutywa)

Verified reviewpoor

Terrible. Just No.

January 2019

francis m. (Johannesburg)

Verified reviewexcellent

We were very impressed with the setting and the staff are amazing so friendly and made us feel right at home....I will be back..thanks to Angela, the GM for such a amazing experience....

September 2012

Laura Miles (Greytown)

Verified reviewexcellent

I arrived and we were shown to our room and the Gm explained where we could go for dinner and they even had a Security Officer here after hours...we felt very relaxed The view is beautiful and staff are so friendly. Thank you very much Portofino...I was very pleased with my stay.

March 2012

Greig Land (East London)

Verified Reviews

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