Reviews & Comments

Showing 3 reviews (ordered by date of stay, most recent appearing first).

Verified reviewfair

Everything was clean and neat. The room they put us in was extremely hot and the aircon did not work properly. Thought if we left it on for a few hours it would cool the room down. Some pictures fell off the wall and the double tape was still on the wall. The bathroom was weird, as it was previously a spa. Our room could not be locked, but the outside door leading into the rest of the house could. When we came back from the movies at 19:30, the room was still unbearably hot. The lady on duty was very friendly and tried to help. Maintenance said it worked the previous day. We asked for a fan, but there was none. When we asked to be moved to another room, the owner said no, we already used the room. I spoke to him over the phone and demanded another room, as nobody should be expected to sleep in such conditions, after paying over a thousand rand. At last we were moved to a much better room, where everything worked fine. But even here there was no coffee etc. Next morning the breakfast was good. Thank you to the lady who really helped us to another room, but we will not be going back to Nels River Guesthouse and Spa. I booked there because you gave the impression there is a spa, but far from spa. That part of the name should be scratched. We will also not recommend it to friends or family. Really disappointed, because we have stayed at so many wonderful places. Good luck

April 2018

Ronel Steyn (Tzaneen)

Verified reviewexcellent

Had a lovely weekend at the guesthouse. Beautiful place and the staff very friendly. Everything was just on point. Will definitely recommend it

June 2014

MPHO SEKUDU (Johannesburg)

Verified reviewexcellent

What an amazing stay. On your first wedding university we stopped over in Nelspruit on route to Sabi Sands. Although we only booked normal accommodation they placed us in the honeymoon suite. The honeymoon suite is extraordinary with grand finishes that makes you think that you are in a 5 start hotel. The staff was exceptional helping us to get familiar with Nelspruit and the surrounding areas. I would truly recommend Nels River to anyone visiting Nelspruit. Thanks again!

January 2012

Stefan Swart (Centurion)

Verified Reviews

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