Da Rooms

This was the worst nightmare ever and I feel what you see is definitely NOT what you get. Firstly, it was a challenge to get in. Doors were locked. We had to call to get attention. The room was a shock! The room was pitch-dark. The window couldn't open and was darkened. There was a thin prefab to split the room from the bathroom. It was an old bath with a shower overhead. Poor view on tv. Then, worst of all, the bed. We were welcomed with the dirtiest bedding ever. The duvet was full of lumps and was only pieces of material at times. We also saw cocroaches. After reconsidering what we had seen, we decided to look for other accommodation since Da Rooms was not a place a human should stay at. We packed our bags back in the vehicle and discussed everything with the same lady who took us to the room. I took her to the room and demanded answers on the bedding. She abruptly replied that the ladies were supposed to clean the room earlier the day and she thought they had put on clean bedding. Upon seeing the lumpy thin duvet and hearing about the crawling insects she simply shook her head and said that she didn't know what to say. We were then refunded and looked for alternative accommodation 2 days prior to Christmas. I later went onto Da Rooms' website and sent them a message to inform them about our experience. Till today, I have not had any response. I found this strange since I had just read similar responses from previous travellers who had an unfortunate experience there. The owners' response shocked me. He said people should stop running to the media about little things and rather just discuss it with them on site so they could quickly rectify the problem. Well, I brought everything under their attention before leaving and also sent them a message with no response. I was amazed by this attitude. I do not think Da Rooms should be promoted on SA Venues.com since it guves this wonderful aid a bad name because it is not as it seems to be. What an inconvenience, disappointment and absolute shock 2 days before Christmas!

my partner and i loved spending it at da rooms.we travelled a long way from germany and namibia,attended the biker rally and stayed over. excellent service will be back from 5-7september2014