Rates and Special Offers for The Herolds Bay Hotel / Herolds Bay Accommodation / Hotel & self Catering Apartments in Herolds Bay

DEPOSIT REQUIRED?

Master card and Visa card are accepted as guarantee or for payment.
All bookings remain provisional until they have been confirmed.
To avoid provisional bookings from being released a confirmation is necessary, either with a 50% deposit or credit card as guarantee.
Where a company or agency is responsible for payment, a fax confirmation or bill back voucher will be accepted.

CANCELLATION POLICY

Any cancellations or amendments to reservations are to be confirmed in writing.
10% Cancellation fee on total booking if cancelled 30 – 21 days prior to arrival.
50% Cancellation fee on total booking if cancelled 20 – 10 days prior to arrival.
100% Cancellation fee on total booking if cancelled 9 – 0 days prior to arrival.
100% Cancellation fee on total booking if cancelled 30 – 0 days prior to arrival during peak season.
100% Cancellation fee on total booking in the case of a no show.
During peak season, in the event of an in-house guest checking out prior to the guaranteed departure date, the hotel reserves the right to charge for the full duration of the original booking, unless the room / unit is re-sold for the remainder of the stay in which case, a minimum of 1 nights’ accommodation will be charged.
Proof of cancellation must be produced in order to claim a refund on deposit.