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  • 690
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    based on 2 persons

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Deluxe Room

Our Deluxe Guest Rooms have all the features of our Superior and Executive guest rooms including twin single beds or double king bed with Virgo Gold mattresses with 200TC Percale bed linen. All Deluxe guest rooms are non-smoking.

Sleeps: 2 guests (max 2 adults)
Children: not allowed in this room type

Superior Room

Our Superior Guest Rooms have all the features of our Executive guest rooms including twin single beds or double king bed with Virgo Gold mattresses with 200TC Percale bed linen. All superior rooms are non-smoking but do have direct access to the terrace.

Sleeps: 2 guests (max 2 adults)
Children: not allowed in this room type

Executive Room

Our Executive Guest Rooms offer a little more space to unwind, with twin single beds or double king bed with Virgo Gold mattresses with 200TC Percale bed linen. Executive room smoking policy is that smoking is only permitted on the balcony and not inside.

Sleeps: 2 guests (max 2 adults)
Children: not allowed in this room type

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    • Cancellation Policy

      • 3 months prior to date of visit: 90% of the deposit is refundable.

      • 2 months prior to date of visit: 70% of the deposit is refundable.

      • 1 month prior to date of visit: 50% of the deposit is refundable.

      • 2 weeks prior to date of visit: 30 % of the deposit is refundable.

      • 1 week prior to date of visit: Deposit not refundable.

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    Cancellation Policy

    • 3 months prior to date of visit: 90% of the deposit is refundable.

    • 2 months prior to date of visit: 70% of the deposit is refundable.

    • 1 month prior to date of visit: 50% of the deposit is refundable.

    • 2 weeks prior to date of visit: 30 % of the deposit is refundable.

    • 1 week prior to date of visit: Deposit not refundable.

    Frequently Asked Questions

    Why do I have to pay a deposit?

    This is a sign of good faith. Properties hold rooms for you, which they could sell to someone else, so if you don't turn up, they lose revenue. By paying a deposit of 50% (industry standard) you show the property that you are intending to arrive and they will accordingly turn others away.

    Can I pay the deposit at month end?

    That depends on the property. Many have real time booking calendars, allowing people to book instantly online. If that's the case, bookings are first-come-first-book, and no rooms will be held provisionally unless specifically arranged. Send a request and ask for a specific payment date and they'll get back to you.

    What is 3D Secure?

    This is a security layer which checks that the person making the payment is the authorised cardholder by way of a one-time pin delivered by SMS or a secret code, ensuring the safety of your card.

    3D secure is a legislated prerequisite for all online purchases in South Africa.

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    • Willow Pond Lodge

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