Should you need to cancel please do so in writing.
• Cancellations 28+ days prior to arrival: no charge.
• Cancellations 15-27 days prior to arrival date forfeit 20% of the value.
• Cancellations 8-14 days prior to arrival date forfeit 30% of the value.
• Cancellations 1-7 days to arrival date forfeit 80% of the value.
• Cancellations on day of arrival or no show forfeit 100% of the value.
The full extent of the stay will be charged for in the event of premature departure. This is not dependant on the Cottages occupancy levels. The Windmill Wine Shop & Cottages reserves the right to cancel due to unforeseen circumstances – full refund. On third party reservations refunds as determined by the cancellation terms of the third party. Should refunds to a SWIFT bank account be required, an additional R200.00 charge will be levied.