The Little Sanctuary

Self Catering at 18 Formosa Street, Plettenberg Bay, 6600, Garden Route, Western Cape, South Africa. Show on Map
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Payment amount R 1,500.00

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Cancellation Policy

PAYMENT TERMS 50% Deposit to secure your booking. Balance payable 42 days prior to arrival date plus refundable breakage deposit of 10% of the booking fee. CANCELLATION TERMS Cancellation of the booking by the guest should be made in writing and emailed to The Little Sanctuary. In the event of a cancellation, we will attempt to re-let the property and if successful, a discretionary payment may be made. Cancellation fee 42 days or less before arrival date is 100 % of booking
 (i.e. full rental cost is payable) Cancellation fee 43 days to 63 days before arrival date is 60 % of booking
 Cancellation fee of 64 days to 150 days of arrival is 40 % of booking
 Cancellation fee 151 days or more before arrival dates 10% of booking Balance owing on cancellation will be advised to the holidaymaker and will be paid to the property owner within 7 days of notification. In the event of a cancellation, we will attempt to re-let the property and if successful, a discretionary payment may be made. Re-letting is not always possible at short notice as most booking enquiries that we receive are made many months in advance and are generally difficult to fill at short notice. We do recommend that you take out holiday insurance to avoid any loss to yourself in event of having to cancel your holiday at short notice, due to unforeseen circumstances. Cancellation because of failure to pay balance payable when due. If the guest fails to pay on due date the owner is entitled to assume the guest has cancelled the booking. The owner will email the guest that the booking is to be cancelled, and if no agreement is made between the owner and guest within 48 hours of sending the email the booking is deemed cancelled and the owner shall retain the right to re-let the property or not. When the booking is cancelled because payment not received when due the owner may apply the same cancellations terms as reflected above. CANCELLATION BY THE OWNER Owner also retains rights to cancel for reasonable reason, such as flood or fire or other damage, sale of property etc. Notice shall be given as soon as circumstance known. In such circumstance a full refund shall be made. Owners liability limited to refund of all monies received from guest.

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