Reviews & Comments

Showing 1 review (ordered by date of stay, most recent appearing first).

Verified reviewpoor

Reception staff-spectacularly clueless. At check in, they told me I had not paid in full and I had to spend 20 minutes searching for an email on my phone to prove I had. A man with a confirmed booking was turned away; it was the night before the Comrades marathon and he was participating and had to try and find alternate accommodation at 18:00 in the evening. Another couple complained of unacceptable mold in their room. The key snapped in the door lock as I was entering my room. The shower drain was blocked, resulting in water sloshing onto the floor. The only reason we stayed at Ilawu was the proximity to PMB city hall, as my brother was running in the marathon. I wouldn’t recommend it to anybody. Noisy location, as it’s on a main road.

June 2018

Lisa Christie (Amanzimtoti, Durban)

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