The Grace Guest House

Guest House at 22 Howick Rd, Wembley, Pietermaritzburg, 3201, KwaZulu Natal, South Africa. Show on Map
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Cancellation Policy

Please be advised that our cancellation policy is as follows, unless there are compelling/ extenuating circumstances: • Cancellation on arrival or during full confirmed booking - full payment (100%) will be forfeited • No Show, No Cancellation for a confirmed booking - full payment (100%) will be forfeited • Cancellation 30 days before arrival date – twenty five percent (25%) payment will be forfeited • Cancellation 0 – 14 days before arrival for confirmed booking – fifty percent (50%) payment will be forfeited • Cancellation less than 14 days - 48 hours before arrival for confirmed booking – seventy five percent (75%) payment will be forfeited • Cancellation 48 hours - 24 hours before arrival for confirmed booking – full payment (100%) payment will be forfeited The Grace Guesthouse will consider the following to be compelling/extenuating circumstances, under which cancellation may be accepted, purely on compassionate basis, at no charge, provided that proof is furnished: • Life threatening and unforeseen illness/ sickness of client(s) or their immediate family member(s) • Death of client(s) or their immediate family member(s).

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