The quoted total booking value excludes the following fees which must be paid directly to the establishment after the booking has been confirmed, usually a week before check-in, but in some cases on arrival.
- Refundable Key DepositR500.00
Cancellation requests must be addressed in writing.
Cancellations 0-10 days prior to arrival: 100% of the accommodation fee will be charged for the cancelled booking (if already paid for, the key deposit of R500 per chalet will be refunded).
Cancellations 10-21 days prior to arrival: 25% of the reservation deposit received is refundable.
Cancellations 21+ days prior to arrival: 50% of the reservation deposit received is refundable.
No-show: no refunds; 100% of the accommodation fee will be charged.
Early departure: no refunds