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Have you been to Cradle Health Spa in Skeerpoort?
Let us know what you thought of the venue and how you enjoyed your visit to Hartbeespoort Dam.
Reviews & Comments
Showing 2 reviews (ordered by date of stay, most recent appearing first)
We stayed there this weekend. It was awesome. The service in the restaurant is wonderful. Will go again.
Could be much better. On arrival, after a long journey to the spa, we were placed into room no.5 with no hot water and the room was smelling bad. We complained and fortunately the spa accommodation wasn't fully booked so we were moved to room no.6.
The food was very good (4 out of 5), the massage session was excellent (5 out of 5).
The area outside the accommodation and on the pool side was dirty. It was December so perhaps their garden boys were on leave.
We stayed there for 3 nights. After we left the place, we received what I can call an embarrassing phone call from their reception. We were told (accused) that we only paid 50% of the accommodation bill. I tried to explain to them that we paid half the bill directly to them and the other half online through sa venues (we booked the place through sa-venues) and even sent them a confirmation email from sa-venues. But they didn't want to listen or understand what I was saying. I felt bullied and undermined, felt like I was treated as a thief.
Finally I was told they will check thoroughly the following Monday(first Monday of 2016). It's 27 February 2016 now and I haven't heard from them since they said they were going to check thoroughly. You can make your conclusions.
Showing 2 reviews
Lanseria Airport - 30km
OR Tambo International - 85km
Children 12 years and over are welcome
Check-in from 14h00
Check-out by 10h00
Listed on SA-Venues.com
September 2014 - 2 Reviews