Cradle Health Spa is rated 3/5 by SA-Venues.com visitors (3 reviews)

Cradle Health Spa

Hotel at Portion 342 (R560), Skeerpoort, 0240, Hartbeespoort Dam, North West Province, South Africa. Show on Map

Have Your Say

The average SA-Venues.com travellers' rating is

Good

from 3 reviews.

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Reviews & Comments

Showing 3 reviews (ordered by date of stay, most recent appearing first)

April 2017

Very Good

Review by Tanja Van Niekerk (Johannesburg)

Beautiful spa and accommodation, with great service!

September 2016

Excellent

Review by Ansie Prinsloo (Gauteng)

We stayed there this weekend. It was awesome. The service in the restaurant is wonderful. Will go again.

December 2015

Fair

Review by Thomas (Witbank)

Could be much better. On arrival, after a long journey to the spa, we were placed into room no.5 with no hot water and the room was smelling bad. We complained and fortunately the spa accommodation wasn't fully booked so we were moved to room no.6.

The food was very good (4 out of 5), the massage session was excellent (5 out of 5).

The area outside the accommodation and on the pool side was dirty. It was December so perhaps their garden boys were on leave.

We stayed there for 3 nights. After we left the place, we received what I can call an embarrassing phone call from their reception. We were told (accused) that we only paid 50% of the accommodation bill. I tried to explain to them that we paid half the bill directly to them and the other half online through sa venues (we booked the place through sa-venues) and even sent them a confirmation email from sa-venues. But they didn't want to listen or understand what I was saying. I felt bullied and undermined, felt like I was treated as a thief.
Finally I was told they will check thoroughly the following Monday(first Monday of 2016). It's 27 February 2016 now and I haven't heard from them since they said they were going to check thoroughly. You can make your conclusions.

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Quick Facts

GPS location
Latitude: -25.780608332666667
Longitude: 27.771461832666667

Closest airport(s)
Lanseria Airport - 30km
OR Tambo International - 85km

Children policy
Children 12 years and over are welcome

Check-in/out times
Check-in from 14h00
Check-out by 10h00

Listed on SA-Venues.com
September 2014 - 3 Reviews

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