Tempest Car Hire Terms & Conditions

Terms & Conditions

Rates
Our rates in South Africa include mileage and either super or standard theft and collision waivers. Additionally airport surcharges, tourism levy, personal accident insurance and VAT are all included. A once off R33 contract fee is charged additionally to the rental.
Weekend rates are strictly available from Thursday 12h00 to Monday 12h00, must include Saturday and Sunday, minimum 2 days, maximum four. No grace period will be considered for late return of cars and the rate will revert to the daily rate. Weekend rates are available with standard waivers only.
Due to the discounted nature of our online rates, redemption of voyager miles is not applicable.
Rates are not commissionable.
Rates and conditions are subject to change without prior notice and all vehicles are rented subject to the detailed terms and conditions published on the back of our Rental Agreement.

Payment
Embossed credit cards (cards with raised digits) only will be accepted as payment; we accept all major cards but regrettably cannot accept debit cards, cash, cheques, or bank transfers.
The card holder must be the renter and the credit card is not transferable. In other words, the credit card holder and the primary driver must be the same person and needs to be present at the time of collecting the vehicle.
How payment works: Upon collection of the vehicle, your credit card will be charged with the rental amount, an additional day's rental and a tank of fuel. Any expenses for extras e.g. additional driver charge, will also be billed. Additionally, an authorisation hold will be placed on your card for the applicable excess amount; this hold will be released within 4 working days once the car has been returned, providing there is no accident or theft damage.
The Renter must be in possession of an embossed credit card and 2 valid forms of identification for the rental of Group E vehicles. A valid, unendorsed driver's license is a pre-requisite and a second form of identification such as an ID Book, Passport, Medical Aid card or ATM Card must be shown to validate the Renter's credentials.

Conditions of Rental
There can be no extension of rentals without prior authorisation from Tempest Car Hire. An unauthorised extension negates collision and theft cover.
Rentals are charged per 24 hours. Late return of vehicles will result in being charged for a further day.
Rentals will be charged until such time as the vehicle keys are returned.
All fines and penalties incurred in the duration of the hire are strictly for the liability of the driver. This includes valets for cars that are returned in conditions not accepted as normal. In addition a R175 traffic fine handling fee will be charged per incident.
On termination of the rental, vehicle keys must be returned to an authorised personnel member of Tempest Car Hire. Failure to do so will result in the hirer being fully liable for the value of loss or damage.
In the event of loss of keys, the hirer will be responsible for all resultant costs.
Supplying a replacement vehicle after an accident or theft is entirely at our discretion and we reserve our rights accordingly.

Full Terms & Conditions supplied on request.