Click Car Hire Terms & Conditions

Terms & Conditions

General:
• VAT or TAX is subject to change in accordance with Government Legislation in which case rates will be adjusted accordingly.
• Vehicles are rented subject to the relevant company's standard terms and conditions as reflected on the rental agreement and is subject to change without notice. (A copy of this agreement will be provided upon request.)
• Please refer to the rate schedule for inclusions, exclusions and the waiver responsibility.
• The relevant Rate Code used to calculate the rate and Account Number should be advised at time of reservation and must be clearly shown on the vouchers.
• The renter is required to present a voucher at time of rental. Failure to do so, will result in the renter being billed directly at the daily extension rate.
• Daily rates calculated strictly in cycles of 24 hours, from time of pick up to time of drop off.
• The renter will be billed directly for additional rentals days at extension rates, should the vehicle be returned late.
• Should a vehicle be returned with excessive dirt, the valet charges will be billed directly to the renters credit card.
• The renter is liable for water and under-carriage damage to vehicle.

Factors that negate cover:
• Gross negligence
• Driving under the influence of alcohol or illegal substances
• Unauthorised persons driving the vehicle
• Unauthorised cross border rentals
• Not adhering to traffic, road and driving regulations
• Unsuitable driving or road conditions
• No other vehicles involved in collision unless exceptional circumstances apply
• Not reporting the collision to the relevant company and the nearest Police Station
• Failure to obtain authorisation from the relevant company to extend the pre-booked rental period
• Failure in reporting the loss to the relevant company within 6 hours in the event of theft
• Failure to produce the vehicle keys in case of theft unless exceptional circumstances apply
• Not reporting exact details of the last known location of the vehicle prior to theft

Driving Requirements:
• Government Legislation requires that whilst driving, the driver/s are required to have a valid unendorsed drivers license in their possession.
• Driver/s must have obtained their license at least 2 years prior to renting a vehicle with the relevant company.
• An International Drivers license is not required, provided the original license is in English

Accidents / Theft
• Renter is required to contact the relevant company immediately
• A full report must be made to the nearest Police Station within 24 hours where an accident has occurred and 6 hours in the case of theft.
• A Case Reference number must be obtained from the Police Station
• An Accident & Theft report must be completed, these are obtainable from any branch of the relevant company.
• Personal belongings stolen or lost during an accident are not covered. It would be advisable for Renters to obtain personal belonging insurance prior to their trip.